Legal

Privacy Policy

Last updated: May 25, 2026

This Privacy Policy describes how Sainte Hair Salon ("we," "us," or "our") collects, uses, and protects information in connection with our SMS text messaging service.

1. Information We Collect

When you call our salon and our virtual receptionist sends you a text message, we may collect the following information: your mobile phone number, the content of any text messages you send us, your name and contact details (if provided), and information about your hair salon appointment needs.

2. How We Use Your Information

We use the information you provide solely to respond to your service inquiries, schedule hair salon appointments, send booking links, and provide customer support. We do not use your information for marketing purposes without your explicit consent.

3. SMS Messaging Program

Program description: Sainte Hair Salon operates a virtual receptionist service. When you call the salon at (801) 669-0659, your call may be answered by our automated receptionist, which can send you a one-time SMS text message containing a link to book an appointment online. Text messages are sent from (385) 293-1609.

How to opt in: You opt in by calling Sainte Hair Salon at (801) 669-0659 and agreeing, when asked by our receptionist, to receive a text with your booking link. Consent is not a condition of any purchase.

How to opt out: You can opt out at any time by replying STOP to any message we send you. After opting out, you will receive one final confirmation message and no further messages will be sent unless you call us again and request one.

Help: Reply HELP to any message for assistance, call us at (801) 669-0659, or email salonsainte@gmail.com.

Message frequency: Typically 1 message per inbound call. We do not send recurring or automated marketing messages.

Message and data rates: Message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges from your carrier.

4. Information Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to fulfill your service request (for example, sharing your details with the stylist assigned to your appointment). We will never share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. No mobile information is shared with marketing companies, lead generators, or data brokers.

5. Data Retention

We retain your contact information only as long as necessary to fulfill your service request or as required by law. You may request deletion of your information at any time by contacting us.

6. Data Security

We take reasonable steps to protect your information from unauthorized access. However, no method of electronic transmission is 100% secure.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

8. Supported Carriers

Our SMS service is supported by all major US carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary.

9. Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.